MEET & GREET + FAST TRACK Available at all Italian airports
Arrival
Passengers are met at the aircraft gate, terminal entrance, or after passport control – depending on the airport layout and security procedures.
Escorted through immigration, customs, and security.
Assisted with baggage collection and escorted to pre-arranged ground transportation (arrival).
Escorted to VIP lounge and then to gate or aircraft (transit).
Departure
Passengers are met at the aircraft gate, terminal entrance, or after passport control – depending on the airport layout and security procedures.
Escorted through immigration, customs, and security.
Assisted with baggage collection and escorted to pre-arranged ground transportation (arrival).
Escorted to VIP lounge and then to gate or aircraft (transit).
Transit
Passengers are met at the aircraft gate, terminal entrance, or after passport control – depending on the airport layout and security procedures.
Escorted through immigration, customs, and security.
Assisted with baggage collection and escorted to pre-arranged ground transportation (arrival).
Escorted to VIP lounge and then to gate or aircraft (transit).
VIP Lounge (Add-on)
Passengers are met at the aircraft gate, terminal entrance, or after passport control – depending on the airport layout and security procedures.
Escorted through immigration, customs, and security.
Assisted with baggage collection and escorted to pre-arranged ground transportation (arrival).
Escorted to VIP lounge and then to gate or aircraft (transit).
Tarmac Transport (Add-on)
Passengers are met at the aircraft gate, terminal entrance, or after passport control – depending on the airport layout and security procedures.
Escorted through immigration, customs, and security.
Assisted with baggage collection and escorted to pre-arranged ground transportation (arrival).
Escorted to VIP lounge and then to gate or aircraft (transit).
⚠️ Important Notice: Fast-track security and immigration are subject to change at any time by airport authorities due to regulations or security alerts. These are beyond our control.
Porterage (Add-on)
Passengers are met at the aircraft gate, terminal entrance, or after passport control – depending on the airport layout and security procedures.
Escorted through immigration, customs, and security.
Assisted with baggage collection and escorted to pre-arranged ground transportation (arrival).
Escorted to VIP lounge and then to gate or aircraft (transit).
Italy Tarmac Service
General Service Conditions
Services provided by certified staff authorized by Italian Civil Aviation Authority.
Greeters assist with VAT refund, baggage issues, flight disruptions, and overbooking.
Custom welcome banners available (banner format must be provided).
Late booking fees apply to services confirmed within 12 hours of flight.
Cancellation within 24 hours of STA/STD is charged at 100%.
Night surcharges apply to services between 22:00 and 07:00.
Bookings beyond 15 passengers or outside Italy are quoted separately.
Security restrictions may apply at specific airports or flights.
